Business Communications-Business Computerized Office Technologies

BUSINESS COMMUNICATIONS OFFICE TECHNOLOGY DEPARTMENT

Business Communication Classes

BCOT 46 (Not degree applicable) BUSINESS COMMUNICATIONS
Units: 3
This course reviews the fundamentals of grammar, sentence structure, punctuation, capitalization, spelling, and business vocabulary building. Completion of the course fulfills 54 hours of the English requirement for the Court Reporting Certification.

BCOT 61 BUSINESS ORAL COMMUNICATION
Units: 2.5
This course focus on the importance of good oral communication skills for success in business. It provides practice for developing speaking and listening skills within the business environment for careers in selling, marketing, and management.

BCOT 60 TELEPHONE TECHNIQUES/ CUSTOMER SERVICE
Unit: 1
This course teaches the importance of effective telephone techniques in the business office and the correct manner of identifying customer wants and needs. This course is offered ONLY during the Summer sessions.

BCOT 147 BUSINESS COMMUNICATIONS
Units: 3
This course integrates instruction and practice in business writing. The emphasis is on modern structure, style, vocabulary, grammar, and logical organizational patterns. The course content emphasizes memos and letters, reports, career communications, oral communication, global and multicultural issues, legal and ethical situations, and communication technology. This course can be taken in a traditional classroom setting or in an online learning environment.

BCOT 148 EFFECTIVE BUSINESS PRESENTATIONS
Units: 3
This course is designed to develop those communication skills necessary to present effective written and oral business briefings and reports. It stresses the need to write and speak clearly, cohesively, concisely, and convincingly. Students will structure reports, both orally and written, on topics about which they are knowledgeable.

BCOT 150 INTERNATIONAL BUSINESS COMMUNICATIONS
Units: 3
This course covers issues and skills that are crucial to effective intercultural communication in business. The most significant issues pertaining to cross-cultural interaction are examined. Practical guidelines and information on how to conduct negotiations across countries, as well as general do’s and don’ts in international business are covered. International business writing styles, formats, and content for letters, reports, resumes, presentations, and other miscellaneous business documents are emphasized.

BCOT 151 COMPUTER APPLICATIONS/BUSINESS DOCUMENTS
Unit: 1

This course reinforces the critical writing skills involved in preparing effective business messages through hands-on experience in using the microcomputer. Students will use primary-computer applications skills in word processing, spreadsheet, data management, graphics, and desktop publishing to solve communication problems in the production of typical business documents, including letters, memoranda, reports, resumes, and proposals. The applications in this course are carefully designed to correlate with the content coverage of primary business communication texts
.

BCOT 152 JOB SEARCH IN THE BUSINESS FIELD
Units: 1.5
This course prepares business students for the job search process. It emphasizes job search tools, techniques, and procedures for researching the labor market; health and image professional development; writing strategies for resumes, cover letters, and thank-you letters; and understanding human relations in job adjustment. This course may be taken a maximum of 2 times. This course is offered ONLY during the Summer sessions.

Cerritos College

BCOM-BCOT