TALON-NET FAQS

Subject: Which browsers and operating systems are supported?
Answer: TalonNet was designed to work with the following browsers and operating systems.
Windows	Internet Explorer 5.5 and newer Netscape 7.1 and newer Mozilla Firefox
Macintosh	Netscape 7.1 and newer Mozilla Firefox
Other platforms (Linux, Unix)	Netscape 7.1 and newer Mozilla Firefox
The following browsers are not officially supported:
Macintosh Safari
Macintosh Internet Explorer
Camino 0.7
Netscape 7.0 or older
Opera
AOL
Subject: How can I use America Online? Answer: The current version of AOL does not support scripting. To use your AOL account to access your online course please use the following instructions. Start your America Online browser. Wait for it to finish dialing and connecting to the Internet. Minimize the AOL browser and launch Internet Explorer. Now use IE to navigate to your course website. Subject: 6 digit student numbers
Answer: If you have a 6 digit student number enter a leading zero "0" before your student number when logging in.

Subject: Can I log on from a computer other than my usual one?

Answer:
You may login to your online course from any computer connected to the Internet as long as there is no firewall or security setting on the computer preventing the login.

Subject: How do I find my course syllabus?
Question: I am not enrolled in the class but I would like to view the course prerequisites and text book. Answer:
You may use the Site Search to find courses and view any publicly available documents, including the syllabus.

Select Site Search from the Tools Menu.
Select the Site Type
Choose the Academic Term
Enter the Course Title (such as EdT)
And click the Search for Sites button.

TalonNet will then display the search results, click the site title to view any publicly available documents.

Subject: I am unable to login to TalonNet
Answer:

In order to have an account in TalonNet you must be, or have previously been, enrolled in at least one course at Cerritos College. To login enter your 7 digit student number, add a leading zero if you have a 6 digit number, and your date of birth (MMDDYY). If you continue having problems please use the contact form.

Subject: My class does not appear in navigation bar
Answer:
Your class will become available starting the first day of the semester if you are officially enrolled in the course.

Subject: Setting IE to accept cookies
Question: How can I set Internet Explorer to accept cookies? Answer:

Verify your Internet Explorer settings by navigating to Tools > Internet Options. Under the Security tab confirm that the slider is set to Medium or Medium-low. Under the Privacy tab confirm that the slider is set to Accept All Cookies.

Subject: Page does not open when clicking on a link

Question: When I click on a link nothing happens.

Answer:

Many links will open a popup or new window, if that is the case and you are running a third party popup blocker you will need to either disable it or check the programs documentation on how to temporarily disable it (many times it is holding the shift key down while clicking the link).

If you are running Windows XP with Service Pack 2, Internet Explorer comes with a built in popup blocker.

When visiting a website if you notice the information bar appear at the top of your browser window. Internet Explorer is letting you know that it has blocked a popup.

Simply click the Information bar and select Temporarily Allow Popups.

Now your Information bar should notify you that popups are being temporarily allowed and you may click on the link that will launch the new window or popup.

Subject: Test and assignment problem

Question: While taking a quiz last night it would not let me continue to the next question.

Answer:
The college servers run nightly backups during which time the system may become slow or unresponsive. Please try to avoid submitting time sensitive material such as tests or assignments between midnight and 8am.